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General info

Contact us

Photo of Barbican concrete architecture

From ticket enquiries, careers and lost property - find out how to get in touch with our teams

Our phone service is currently closed but you can still get in touch via [email protected]

You can also talk to our team on social media - find us on Facebook and Twitter on Monday to Friday from 10am–6pm

Box Office

For questions about a booking or events at the Barbican, you can contact our Box Office team by email on [email protected].

To update your address, personal details or email preferences, login to update your account, alternatively email the Box Office on [email protected]

For group bookings, contact [email protected] or submit a request using our online form.


Trying to watch online?

If you're having problems with accessing our online concerts, head to our On Demand and Live Videos page and use our Live Chat to get in touch. 

Live Chat is open on concert days from 7pm until the end of the evening.

Other enquiries


We are committed to ensuring you have a great experience when visiting the Barbican. To feedback on your experience, good or bad, please email us at

Join the Barbican User Panel
Help us improve your experience of the Barbican by joining our User Panel to help us test and improve our services. You don’t need to have booked a ticket, or even visited us before – we just want to learn more about how people interact with the Barbican, straight from the source. Find out more about how to apply