Accessing our venues
There are two boxes at the rear of the auditorium each have space for one wheelchair user and a companion. Please book early and ask for these seats. There is level access from The Pit floor foyer only to the two boxes. All other seats lead off stepped aisles.
Assistance dogs may be taken into the cinema – please tell us when booking, to ensure your seat has enough space. If you prefer, you may leave your dog with a member of the foyer staff during the performance.
There is an induction loop in the auditorium. You can use this by adjusting your hearing aid to the ‘T’ setting.
Cinema 2 & 3
Cinemas 2 & 3 are located at Beech Street, a short walk from the Barbican Centre’s main Silk Street entrance. There are a couple of steep, dropped kerbs and an incline to negotiate between the two sites.
Each auditorium has three permanent wheelchair spaces (two in the third row and one in the front row) and 153 fixed seats with capacity for a further three spaces in the front row. Access to each auditorium is up a ramp. There are also a number of seats with step-free access.
Assistance dogs may be taken into the cinema – please tell us when booking to ensure your seat has enough space. If you prefer, you may leave your dog with a member of the foyer staff during the performance.
An infrared system for hard of hearing customers is provided in each auditorium; headsets or neck loops can be collected from foyer staff. The ticket desk counter is fitted with an induction loop.
Doors normally in open position during exhibition hours. Ticket desk is 98cm with a drop section of 76cm.The Art Gallery has two levels, linked by a flight of 24 stairs with an intermediate landing. A passenger operated lift (76 x 110cm) connects the two floors. If you need assistance, staff will be happy to help. There is step-free access on each floor of the Art Gallery.
Assistance dogs are welcome. If you prefer, you may leave your dog with a member of the gallery staff during your visit.
Large-print exhibition information is available, please call the Art Gallery on 020 7382 2382 before your visit. We also provide magnifiers, gallery stools and self-propelling wheelchairs.
Spaces for wheelchair users in the rear of the Stalls (four) and row B of the upper circle (four), both with companion seats. Row B is reached via a platform lift, and staff will be happy to help you. Seats in the back row of the Stalls are suitable for people with limited mobility. Assistance dogs may be taken into the theatre – please tell us when booking, to ensure your seat has enough space. If you prefer, you may leave your dog with a member of the cloakroom staff during the performance.
Stalls seats close to the signer are reserved for people with hearing impairments for BSL-signed performances. Please book early and ask for these seats. For captioned performances, seats with the best view of the screen are reserved for people with hearing impairments, so please book early and ask for these seats.
Headsets are available from the sales kiosk outside the Stalls Right entrance to the theatre for audio-described performances and amplified sound.
Spaces for wheelchair users in row U at the rear of the stalls (up to sixteen, depth of row 180cm) and the back row of the circle (four), both with fold-down companion seats. Some seats in row S of the stalls for people with very limited mobility.
Assistance dogs may be taken into the concert hall where there are a limited number of suitable seats in row G of the stalls. If you prefer, you may leave your dog with a member of the cloakroom staff during the performance.
There is an induction loop in the concert hall. You can use this by adjusting your hearing aid to the ‘T’ setting.
Free large-print programmes are available for most of our concerts. Contact firstname.lastname@example.org at least a week beforehand, to prebook a large-print programmme.
The Pit floor (level minus 2) can be reached via the main lifts – please note that only two of the four lifts go to this floor. There is step-free access from The Pit floor foyer to any front-row seat, all other seats lead off stepped aisles.
There are spaces for two wheelchair users in the front row (at stage level), with companion seats. Front row seats are also suitable for people with limited mobility.
Because space in the auditorium is limited, we recommend that you leave your dog to be cared for by a member of the foyer staff during the performance.
Amplified sound is provided through a headset for people with impaired hearing. Audio-described performances use a wireless network to relay through a headset a live description of the scenery, costumes, facial expressions and action. You can obtain a headset one 30 minutes before the performance from the programme desk inside the Pit Theatre entrance.
You can request a large print programme by calling the Theatre on 020 7638 8891 before your visit.
The Conservatory is on the gallery floor (Level 3), reached via the main lifts. Automatic glass doors (120cm wide) lead outside from the gallery floor and continue down a ramp (1:12). The Conservatory is on your right, entered through double doors (135cm wide). The Sculpture Court is on your left, up three steps or via a ramp.
There is limited access for wheelchair users and people with restricted mobility due to steps in some areas.
Assistance dogs are welcome.
The Members' Lounge can be accessed on the Balcony floor (Level 1), next to Bonfire restaurant. It can be reached via the main lifts from Level G.
Milton Court Concert Hall
Milton Court has an Infra-Red system for those who are hearing impaired. All floors and venues in Milton Court are fully accessible, except for the cloakroom on Level -1 – staff will arrange your cloakroom items to be taken down for you upon request at the entrance.
You can download the Guildhall School Access Guide on their website below.
Silk Street Theatre
The Silk Street Theatre is accessible from Level G, via the doors next to Barbican Kitchen. In the Silk Street building, hearing loops are provided in the Music Hall and Theatre, with all venues suitable for wheelchair users.
Our cinema access screening include both audio description and captioned film in the same screening, unless stated otherwise. Audio described film is provided for those with a visual impairment. The film soundtrack comes through the speakers in the usual way and a recorded narrator explains what is happening on screen through personal headphones.
Open captioning is provided for those with a hearing impairment and is similar to subtitling, where the dialogue is written in text at the bottom of the screen. Captioning also includes text description of significant sound effects, such as gun shot. For audio description headphones, please contact a member of Barbican staff on arrival. Barbican Film provides captioning/audio description using the Dolby Screentalk system.
On one Friday or Sunday afternoon each month we screen a new release film in a specially tailored environment for adults who may be on the autistic spectrum, have Tourette Syndrome, anxiety, sensory or other learning disabilities. Every other month we also programme a relaxed screening of a performance cinema encore. Friends and carers are very welcome.