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Your visit

Essential safety information

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This autumn

When we reopened earlier this year, 96% of Barbican visitors said they felt safe or very safe here. We’re continuing to try and offer you the safest and most enjoyable visit as Government restrictions are being relaxed.

Please consider staff and other visitors. We ask all our visitors and staff to continue to wear face coverings and use the hand sanitiser stations around the building.

You can also read about Safety & Security at the Barbican.

We don't require proof of a negative Covid test result, but we strongly encourage you (and our staff) to take a lateral flow test before attending while infection rates are still high.

Before your visit

We are back at full capacity in our venues now, so there's no longer any socially-distanced seating.

For any event you still need to buy a ticket online in advance. You can book tickets right up until the event start time. Please check you've received your PDF ticket by email.

If you have tickets and are unable to attend because you have tested positive, or have been asked to isolate, please contact our Box Office at [email protected]

 

Please stay home if you’re experiencing any symptoms of Covid-19 (these are listed on the NHS website) or if you’ve recently been in contact with someone who has the virus. 

If you are unable to use your tickets because you are unwell, please contact [email protected] in order to arrange a credit or swap. 

During your visit

All entrances to the Barbican are now open. 

We encourage all visitors to check in using the NHS Test and Trace app, even though this is no longer compulsory. 

We're pleased to be able to welcome you back to our public spaces and invite you to meet people and relax in our foyer areas as well as the Barbican Kitchen, Cinema Cafe or Lakeside terrace. 

We encourage all visitors to check in using the NHS Test and Trace app, if they're able to, even though this is no longer compulsory.

We're no longer collecting contact details of visitors ourselves for contact tracing purposes.

We encourage you to:

  • Wear a face covering at all times indoors if you can
  • Use our hand sanitisers and wash your hands regularly
  • Check in using the NHS Test and Trace app

Please remember to book ahead online as you won't be able to purchase tickets in person.
 
Our cloakrooms are open but there is limited space so please don't bring any large bags, luggage or long umbrellas with you - these can't be taken into our venues. We recommend bringing minimal possessions when you visit. You're welcome to bring prams and buggies, of course. 

Visitors are encouraged to check in using the NHS Test and Trace app. Test and Trace slips will continue to be available in the Library.

We're pleased to be able to welcome you back to the Library and will once again be offering a full range of services. Please note:

  • Visits will no longer be time-limited
     
  • We request customers continue to observe social distancing.
     
  • Although wearing a face covering is a matter of personal choice, please consider wearing a face covering in our libraries to protect staff and other customers.
     
  • Do not visit the Library if you are feeling unwell.

What we're doing to keep people safe

What we're doing to keep people safe
 
We’re following Government guidance to make sure the whole building is Covid secure. Measures include:
 
· Clear signage to guide people safely around some areas of the Centre
 
· Hand sanitiser stations at all entrances
 
· Regular and thorough cleaning of door handles, rails, toilets and other areas
 
· Card payments only.
 
· Encouraging all visitors to wear face coverings while in the Centre, and requesting all our staff do so

· Air handling units to supply 100% fresh air and extract air directly out of the building

 
We’ll continue to review and manage any risks and to respond to any changes in Government guidance, keeping our staff trained and up-to-date as we go. 

 

 

If you’d like to discuss any of these measures, please contact [email protected]