Individual Giving Operations Officer
Starting salary of £28,400 pa inclusive of London Weighting and dependent on skills and experience
35 hours per week
A world-class arts and learning organisation, the Barbican pushes the boundaries of all major art forms including dance, film, music, theatre and visual arts.
The Barbican’s Development team, in collaboration with the Barbican Centre Trust, leads the Barbican Centre’s fundraising activities. Together we raise operating and capital income to sustain and develop world-class arts and learning for everyone. The Barbican has a growing number of loyal supporters who enjoy their involvement and want to make an impact.
Working as part of the Development team is dynamic and wide-ranging. Team members work closely with Trustees and colleagues from across the Centre, making a difference in every part of the Barbican’s arts and learning programme.
The Barbican Development department is seeking to recruit an Individual Giving Operations Officer who will report directly into the Individual Giving Manager. You will provide operational support to underpin the success of the Development Department and play an important role in supporting growth and success of an ambitious fundraising team.
The Individual Giving Officer contributes to the department’s fundraising income through:
• Effective data analysis, including the ability to identify and illustrate trends/patterns in giving and creating reports for business planning and KPI monitoring Accuracy and attention to detail in administering the donor database, including gift processing
• Supporting the development and delivery of our Direct Marketing, and other audience giving programmes
• Ability to create and analyse customer lists to help generate prospects and build pipelines for individual giving programmes, with respect for data privacy regulations.A highly professional approach and confidence in building relationships with a variety of people at all levels – both internal and external.
The role is suited to individuals with excellent organisational skills who enjoy communicating and collaborating with a range of people. Strong candidates will be able to juggle a number of tasks while remaining flexible to switch between priorities in a pressured environment. People who are organised and efficient, with a natural, engaging communication style will stand out, as will those who always aim for the highest standards of accuracy. You will need to be highly proficient in IT skills, with experience of Microsoft Office, in particular Access, Excel and Word. Demonstrable experience – and enjoyment – of working with data (and a ticketing system and/or a customer relationship management system) is an advantage.
Apply direct online at http://www.cityoflondon.gov.uk/jobs
Closing date for applications is 12pm (midday), Friday 30 November 2018.
All applications must include a completed application form.
Late applications will not be accepted.
Alternatively, please contact 020 7332 3978 (24hr answerphone) quoting reference number BC769. A minicom service for the hearing impaired is available on 020 7332 3732.
The City of London Corporation is committed to Equal Opportunities and welcomes applications from all sections of the community.