Firstly log in as a freeB member to be able to view freeB tickets!
Step 1:
- Select performance date
- Click continue
Step 2:
- Select seating area (selected seating area will appear orange)
- Click continue
Step 3a:
- freeB seats are highlighted as black in the key with the cost of £0.00
- Check there are some available- if there aren’t check a different day. (In the case there are still none, freebies for the selected event are sold out)
Step 3b:
- Select your seat (remember you can select up to two)
- Your seat selection will appear with a tick, and its clarified seat number will appear in the selection box.
- Total cost will appear blank (if it doesn’t, perhaps you are not logged in as a freeB member or you did not select allocated freeB seats)
- Click continue
Step 4:
- Your ticket selection will appear in this listing
- It should appear as ‘freeB’, the amount of tickets you selected, followed by the price of £0.00
(Should it appear in another tickets type allocation, switch it to ‘freeB’ alongside the number or tickets you requested)
- Then select ‘add to basket and continue browsing’ or ‘add to basket and proceed to checkout’.
Step 5:
- Basket Summary
- Tickets should appear as £0.00
- Select other promos if you like
- Click go to checkout
Step 6a:
- Payment details page
- Your membership details should appear
- Your basket details will appear
Step 6b:
* If you are asked for your card details you are not booking freeB tickets!
Please start again and check you are following these directions correctly *
- Check the conditions of sale box
- Click confirm booking
Ok! All done! Now just remember to pick up your ticket an hour before the performance starts and bring a valid ID as proof of age.
